Engage Classic Terms and Conditions

If you have applied through your Credit Union and are interested in seeing the new terms and conditions, please click the link

Cashback Rewards

I’m not sure I have received the correct Cashback Rebate to my card

All calculations are automated so if there is an issue please email us at: customerservices@credecard.com or call us on 0844 412 1717* and we’ll do our best to sort it for you.

*Calls cost 5.105p per minute plus network extras.

Why is my Cashback Rebate given a month in arrears?

On the 28th of each month we calculate how much you have spent on your card from our partner retailers up to 24th of the month. The percentage rebate is then transferred to your card on the 28th of the next month. This ensures that you receive the correct funds to your card on the same date each month.

For information on Online Rewards cashback rebates, see the Online Rewards section below.

Can I remove my Cashback Rebate via an ATM?

Yes, once the funds have been transferred to your card you can do whatever you want with them. All transactions will bear exactly the same fees as any credEcardplus transaction.

Can I earn a Cashback Rebate when I buy petrol at ASDA?

Your credEcardplus can be used at ASDA Petrol Stations when you pay at a kiosk and you can earn a Cashback Rebate in the normal way. However you can’t use your credEcardplus at pay at pumps

Will the retailers on the scheme ever change?

Yes, we are continually working to add retailers to the scheme so that our cardholders get best value every time they use their credEcardplus prepaid Visa card. Retailers can also be removed from a scheme. You will find the most up-to-date list on our website.

I have 2 cards on my account, do we both receive credEcardplus rewards?

Payment for the rewards earned on both cards will be received onto your account for both cards to access.

What is the % Cash Rebate I get from each retailer?

All %’s are shown within your account portal. Please login into your account.

Who is JAM?

Delivered by JAM is the brand used by Intelligent Card Solutions Ltd and our partner who delivers credEcardplus rewards.